Portland Residents Rate Services in Annual City Survey

January 13th, 2006

Back in August, a sampling of Portland city residents received a 3-page survey covering the city’s performance in fire, police, water, parks, public safety, traffic management, land use, and more. Over 22,000 responses were tallied and the city released the results on a new web site from the Auditor’s office.

One refreshing change to the annual survey was that the city compiled its results into 75 Portland neighborhoods, showing results broken down by neighborhood instead of being shared as a generic city average.

Users can enter their neighborhood to see how their neighbors rated the city’s performance. Alternatively, each specific question can be reviewed individually and compared by neighborhood.

My first impression of the results is that by-and-large, city residents are reasonably complimentary of the city. Recycling service, housing development, and parks all get good reviews. Traffic-related questions get the lowest ratings.

However, the satisfaction ratings seem to go down the further east you go. Look at this link on the question of residents’ overall impression of local government performance. Looks like the city needs to head out to East County for some community meetings…..

The Annual Citizen Survey can be viewed at www.portlandonline.com/auditor/citizensurvey.

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